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Privacy Policy

At Benchmark Mortgage Companies, your trust and the security of your information is very important to us. This Privacy Policy explains what we do to protect and maintain your information and to let you know how you can limit the information that we share with others.

"Site" refers to this Internet website (www.benchmarkmortgage.com) and its related services. "You" or "User" refers to a registered user of this Site. "Benchmark Mortgage Companies" or "We" refers to Benchmark Mortgage Companies.

 

This Site Contains Links to Other Sites
Benchmark Mortgage Companies is not responsible for the privacy practices of the content of any other websites to which We link or to which We are linked. We encourage You to read the posted privacy statement whenever interacting with any website.

 

The Work Space
This area of the Site is for the benefit of Users. The private and shared Work Space areas of the Site help to facilitate communication and the exchange and sharing of information. The information contained in private work spaces shared between Users and Benchmark Mortgage Companies is not used for any purposes other than to facilitate communication and the exchange of information between the parties involved.

 

Information We Gather

We Collect Nonpublic Personal Information About You, Including:

 

We are required by law to verify the information that you provide to us, but We greatly appreciate your honesty in accurately representing your financial information, history and ability to repay any current or future credit obligations.

 

Automatically Gathered Information
Benchmark Mortgage Companies automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on the Site. Benchmark Mortgage Companies may also use cookies to enable users to specify unique preferences and to track user trends and patterns. Users always have the option of disabling cookies via their browser preferences. If You disable cookies on your browser, please note that some parts of our Site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users Nonpublic personal information. However, We can and will use IP addresses to identify a User when We, in our sole discretion, determine that it is necessary to enforce compliance with our Terms and Conditions of Use or to protect our service, Site, customers or others.

 

Information Use and Disclosure

Protecting the Confidentiality and Security of Your Information
Keeping financial information is one of our most important responsibilities. Only those persons who need access to your information to perform their job responsibilities are authorized to access your information. We take commercially reasonable precautions to protect your information and limit disclosure by maintaining physical, electronic and procedural safeguards.

We share your information with others as required by law or as necessary to obtain credit approval for your loan.

 

With Affiliates of Benchmark Mortgage Companies
We share your information regarding your transactions, experiences, and creditworthiness for our affiliates' everyday business purposes.

 

With Third Party Service Providers, Joint Marketers and as Otherwise Permitted by Law
We may work with non-affiliated companies or organizations to provide services on our behalf in connection with obtaining approval for your loan or to provide you with opportunities to buy products or services offered by us or jointly with other financial institutions. As a result, we may disclose some of the information that we gather from you. For your protection, we require that these companies keep all personal information confidential.

We also may disclose some or all of the information that we collect as permitted by law. For example, we may share personal information:

 

Opting Out
You may opt out, that is, you may direct us not to share your information, by calling:

 

Please note if you are a new customer, We can begin sharing your information 30 days from the date the Privacy Policy Disclosure is provided. When you are no longer our customer, We continue to share your information as described in this notice. However, You can contact us at any time to limit our sharing. 

 

Registration Information
We use nonpublic personal information for our own internal purposes including contacting You via email to inform You about updates to our services and providing You with other information that we deem necessary. We reserve the right to disclose your information as required by law. We do not rent or sell our Users nonpublic personal information to third parties.

 

Advertising
At this time, we do not display banner advertising on our site, but we may send You email communications including information that we think may be of interest to You. You may opt out of receiving these promotional email communications at any time by contacting us.

 

Demographic Information, Surveys and Contests
The demographic information that Benchmark Mortgage Companies collects in the registration process and through online surveys may be used to help us improve our services to meet the needs and preferences of our Users. This may include targeting advertising to You about our services. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.

 

Comments Submitted by Users
Benchmark Mortgage Companies constantly seeks to improve the quality of the services We provide and the User experience on the Site. We value your input and encourage You to help us expand and make improvements to the Site by providing Us with any thoughts or comments You might have regarding our services or the operation of the Site. You can submit any comments by contacting us. If You provide this information, we will only use it to acknowledge or respond to your comments. In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials.

 

Security
We will use commercially reasonable methods to keep nonpublic personal information securely in our files and systems. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.

 

How We Respond to Browser Do Not Track Requests
Benchmark Mortgage Companies and other parties not affiliated with us may collect nonpublic personal information about your online activities over time and across different websites when you use our website or the services offered on our website. Industry standards regarding how to handle “Do Not Track” requests from web browsers are still evolving and there is currently no set of industry standards for handling such requests. As such we may not separately respond to or take any action with respect to a “do not track” configuration set in your internet browser. At this time, we do not have any protocol in place that allows you to opt-out of internet tracking. If you have any questions regarding our internet tracking methods please contact us.

 

Correcting or Updating Your Information
To correct and/or update your information, please contact us.

 

Transparency in Coverage Rule

To view the cost-sharing data for health group health plans, including self-funded plans, please view the website in this link.

https://www.anthem.com/machine-readable-file/search

 

 

Contact Our Team

If You have any questions about this Privacy Policy or the practices of this Site, you may contact us at:

 

Benchmark Mortgage Companies
Customer Service
4235 Innslake Drive, Suite 201
Glen Allen, VA 23060

 

Corporate Office Phone Number: 757-366-8690

Toll-Free Phone Number: 888-807-4834

 

 

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Your Experience is Our Priority


Your local lending partner, our team strives to exceed your expectations before, during and after the mortgage process.

Thomas was exceptional to work with......always friendly and easy going but always with pertinent answers....we ended up pulling a contract on one house and then finding another and he handled that transition with integrity and kindness.....we would highly recomment his services.....thank you so much....carol ann and michael

Carol Ann Walter

Steven and Benchmark Mortgage was great and a thrill to work with and wouldn't rank anyone above them.

Jonathan R.

Thomas St. John was a pleasure to work with... He understood my needs and timing and worked hard to make sure I had everything
needed so that we could go to closing much faster than I could have imagined. His follow through with details before, during, and after
the process made it a better experience. Should I ever need another loan for refinance or purchase, I will stop and shop Benchmark
first... Thanks!!!

Brian K.

Nothing! Steven was extremely knowledgeable and helpful. He was ALWAYS accessible, professional, and understanding. He will be
my first and only recommendation to Family, Friends, and Colleagues!

Barry N.

Thomas St. John is amazing! He explained everything so well and was able to work with my hectic work schedule to
get everything finished. He is very personable and makes you feel like you're more than just a customer. He even
attended my closing.

J. Tharp

Benchmark was a fantastic company to deal with. They were always there whenever I had questions and even took
the time to meet with us when we were so confused. They are professional and very knowledgeable. They never
made me feel like I had a stupid question. They are very reliable and are great at explaining things and processes.

Elizabeth W.

I was very pleased working with Steven D'Antonio and the Benchmark Mortgage team. They offered a high level of
customer service and were very communicative throughout the process. They have this done to an art and are able
to troubleshoot and provide insight on what to expect during the home buying process. I would recommend them to
anyone!

Jonathan R.

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Ready to Fund Your Dreams?

Reach out to our team of local mortgage specialists and take the initial step towards homeownership. Our team is ready to assist you throughout the process, offering you the necessary information and guidance to help you make informed decisions for your unique needs. Don't delay any longer - contact us today to begin.

 

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